Terms & Conditions

Please take some time out to read our terms and conditions to ensure a fuss free and enjoyable shopping experience. 

By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below. 

All merchandise sold on THATGOODFEELING is intended for personal use only, and not for commercial resale. THATGOODFEELING will not disclose your email address or any other personal and confidential information.

All items on THATGOODFEELING are in stock unless otherwise stated.

• For all sales enquiry, kindly email us at sales@thatgoodfeeling.shop with your order number.
• All transactions (emails and payment verifications) will be attended to within 2-5 working days.

• Please ensure you have selected the correct item(s) before checking out.
• That Good Feeling will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong products are selected, or if duplicate orders are placed. 
• Please ensure the full and correct address is stated, including your mobile number. Orders with incomplete/incorrect information may result in delayed delivery and redelivery cost will be borne by buyer.
• For instock items, we will mail out your items within 3-12 working days. An email will be sent to you once your order has been shipped.
• For pre-purchase/ preorder items, they will be shipped out when it arrives. For more information on the estimated arrival timing, please check the product page. If your order contains 1 or more pre-purchase/ preorder items, the entire order will ship out when all items are ready.
• Mailing days include weekdays only, excluding weekends and public holidays.
• All orders are shipped out according to order number, we do not combine orders.
• That Good Feeling reserves the right to accept or reject any order(s).

 

 

RETURN/EXCHANGE ITEM

We do not have a return policy. Goods once purchased are non-refundable unless incorrect or defective. All sales are final.

 

WHAT HAPPENS IF I RECEIVED A DEFECT ITEM/INCORRECT? 

 

If you have a discount code, please ensure to input the code before checking out for discount to be valid. No refunds will be made for orders where discount codes are not entered at point of purchase. 

 

That Good Feeling reserves the right to amend the terms from time to time without prior notice. If you have any clarifications, kindly email us at hello@thatgoodfeeling.shop.